Meet us at HDI SupportWorld Live 2024 (Booth 427)! Learn more
→
Product
Conversational AI Assistant
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Employee journeys
Collaboratively manage employee lifecycle workflows
Automated workflows
Automate manual work and reduce support resolution time
ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
Asset management
Track and manage assets through their lifecycle
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Integrations
Atomicwork for MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork for Slack
Deliver Slack-based IT support and workflows to your employees
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
Solutions
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
By Use Case
IT help desk
Leverage AI to manage and streamline service desk requests
HR service delivery
Conversational AI for employee support and HR operations
Employee self-service
AI solution to deliver employee experience and autonomy
By Initiative
Conversational support
Employee support via Slack and Microsoft Teams
Knowledge management
Consolidate your internal knowledge from multiple sources
Workflow automation
Eliminate manual work and improve employee productivity
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Sign in
Schedule demo
ITSM
ITSM
Cherwell EoL is here: 7 best Cherwell alternatives to consider for your next ITSM
Our roundup of top ITSM alternatives to Cherwell's service management solution after Ivanti's End of Life announcement.
ITSM
Learnings from Pink24 – A tale of two IT worlds
Two ITSM worlds clashed at the recently-concluded Pink24 conference and here are our big learnings.
ITSM
Using Slack as a ticketing system for IT support: 7 best practices
Read these best practices to know how you can use your Slack ticketing system for IT support.
ITSM
Automating software access requests with Atom and Microsoft Entra
How Atom can intelligently automate and centralize software access provisioning process through Microsoft Entra.
ITSM
Elevating business efficiency with Atomicwork seamlessy intergrating with your tech stack
How Atom seamlessly integrates with Salesforce, Big Commerce, and Jumpcloud, taking business efficiency to the next level.
ITSM
Switch to Atomicwork: 8 key reasons to ditch your old IT support and service desk
From AI-generated answers to employee questions we’ve got a lot that you might be looking for in a modern IT support helpdesk.
ITSM
Atomicwork at Pink24 in Vegas – Come say hi at Booth 206!
Everything you need to know about Pink24 conference, Las Vegas.
ITSM
How modern service management can deliver business growth
Modern service management is not just a trend. It plays a crucial role in driving productivity while supporting business growth.
ITSM
Tickets are dead: What's the future of IT support?
Moving past traditional ticketing, what does the future hold for IT support?
ITSM
Embracing the inevitable: How can IT be a facilitator and not the gatekeeper of AI
The future of work is undoubtedly AI-integrated, and proactive IT management is critical to navigating this future successfully.
ITSM
Focusing on vanity IT support metrics? Here's what you should be measuring.
Here are the top IT service desk and support metrics IT leaders can use to understand their teams’ performance.
ITSM
Rethinking employee IT support - The case against self-service portals
The need for conversational helpdesks | Atomicwork Blog
ITSM
10 insider insights from crafting Atom, our production-ready AI assistant at Atomicwork
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
The rise of generative AI has laid out a modern ITSM manifesto. Discover the key differences between traditional ITSM and modern service management.
ITSM
IT, IT, where are you?
Organizations, across the globe, irrespective of size, must build a forward-thinking plan that encompasses all things IT to succeed in what is now a hybrid and remote-first professional world.