All your internal support needs.One conversational ITSM solution.
A unified solution with an AI assistant, modern IT service desk, and automated business workflows— so you can reduce costs, maximize productivity and deliver a great employee experience.
Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Chad Ghosn
Global CTO and CIO, AMMEX Corporation
Our end users want quick and accurate answers to their questions and have no interest in the process of obtaining them. Atomicwork addresses this challenge efficiently, revolutionizing information access.
Syachfri Tjhia
Head of IT, Catalyst Education
CONVERSATIONAL AI ASSISTANT
Instant support for employees, within Slack and Microsoft Teams
Say hello to Atom, our AI assistant, that helps you deliver a modern employee experience by leveraging knowledge from internal sources to offer instant answers for support queries.
Answer every question instantly
Atom learns from your internal knowledge sources and is available round-the-clock to take any question, any time, eliminating wait times and delays for everyday activities.
Proactive end user support
Atom goes beyond reactive support to identify issues, suggest workarounds and offer solutions to save time and frustration.
Automate repetitive tasks
Atom helps your end users solve frequently encountered problems on their own, without waiting on your IT team.
Send proactive updates
Atom identifies pending action items and proactively guides employees to completing them.
Safe. Secure. Your control.
Atom is built with security, privacy and compliance in mind and is compliant with global standards and ethical practices.
Our end users want quick and accurate answers to their questions and have no interest in obtaining them. Atomicwork addresses this challenge efficiently, revolutionizing information access.
Sychafri Tjhia
Head of IT, Catalyst Education
IT service desk
Maximize service efficiency. Minimize frustration.
Atomicwork is a modern IT service desk that offers a hassle-free experience to your end users as well as your HR and IT teams by streamlining requests, incidents and assets.
Deliver all the services
Give your end users access to any business service they need through Atom.
Stay on top of every request
Manage all your end-user requests from one place, instead of directing employees or agents to different apps — an MDM, a service desk, a wiki, Teams, etc. — for various issues.
Troubleshoot incidents swiftly
Act fast, minimize impact and create consistency by managing incidents from Atomicwork. Identify incidents, setup workflows and provide updates with ease.
Resolve on time, everytime
Keep track of all requests and meet end user expectations, big or small.
IT WORKFLOW AUTOMATION
Unlock productivity at scale with integration and automation
Automate every IT interaction and save time every day for your end users and support teams. Turn everything from one-off interactions to complex processes into repeatable workflows.
Build workflows without code
Take the busywork out of your end users' lives so they can focus on their jobs without having to babysit processes or manage your EX stack.
Provision software with a click
Manage user accounts across your apps automagically, without having to lift a finger.
Get approvals without hassle
Accelerate service requests by automating approvals and followups through Atom.
Manage workflows and comms collaboratively
Design employee experiences that involve multiple teams using journeys. Assign tasks, schedule emails and execute workflows across apps- all through the click of one button.
the ATOMICWORK PLATFORM
A single powerful platform for all your enterprise service needs
Bring all of your internal processes together and align them with your business objectives. Deploy a single solution that works for all of your teams and departments.
Seamlessly plug Atomicwork into your apps
Get more power out of your tools and trigger critical workflows, saving your team time and energy.
Make smarter decisions with insights
The best decisions are data driven. Track your team's impact and identify improvement areas through insights.
Flexible workspaces
Empower every team to run their processes with custom settings and workflows.
Granular permissions
Give least privilege access and permissions to make sure there's no data leaks.
Employee directory
Everything you need to know about all your employees and their requests.
Managed security
Keep your logins simple and unsilly by enabling sign-on for your agents and end users.
Get a free trial of Atomicwork
Connect with our team of experts and find out how you can deliver modern IT service management