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Product
Conversational AI Assistant
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Employee journeys
Collaboratively manage employee lifecycle workflows
Automated workflows
Automate manual work and reduce support resolution time
ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
Asset management
Track and manage assets through their lifecycle
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Integrations
Atomicwork for MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork for Slack
Deliver Slack-based IT support and workflows to your employees
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
Solutions
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
By Use Case
IT help desk
Leverage AI to manage and streamline service desk requests
HR service delivery
Conversational AI for employee support and HR operations
Employee self-service
AI solution to deliver employee experience and autonomy
By Initiative
Conversational support
Employee support via Slack and Microsoft Teams
Knowledge management
Consolidate your internal knowledge from multiple sources
Workflow automation
Eliminate manual work and improve employee productivity
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
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Schedule demo
Features
Atom Skills
Free up your IT team with Atom skills
With AI skills, Atom can autonomously reset passwords, solve common access requests, troubleshoot issues, remotely install software.
Request demo
Connect Atom to your tech stack
In just a few clicks, connect Atomicwork to your internal tech stack. No implementation team or engineering effort is required to configure skills.
Enable the skill
Automate password resets, software provisioning, adding users to groups or distribution lists, VPN troubleshooting out of the box - everything your team encounters on a frequent basis.
Sit back and relax
When an employee’s request matches a skill, Atom will run through the steps (just like an agent!) and resolve the request, entirely.
Meet your IT Team’s most valuable player
Atom can deliver exceptional service to your employees, with no compromises.
Reset passwords
Atom can verify identity and reset passwords without needing a human in the loop.
Add users to Azure AD Groups
Provision access for SaaS tools automatically, straight from Teams/Slack, on request.
Add Users to Mailing Lists
Effortlessly allow end users to join mailing lists after approval.
Troubleshoot VPN issues
Guide employees to resolve VPN issues head-on, with Atom's help.
Remotely install apps on Intune
Provide access to apps automatically, on request, through Microsoft Intune.
Give access to GitHub repos
Move the needle on developer productivity by providing automated access to GitHub repos
Give access to Power BI Reports
Empower data-driven decisions and effortlessly grant access to Power BI reports and workspaces.
Request timeoff on Workday
End-users can request time off, and manage schedules with Atom's integration to Workday.
Give access to Salesforce
Add users to Salesforce with the right permissions and roles, as soon as they request for access.
Unlock accounts
If users are locked out of their Azure AD or Okta accounts, Atom can unlock accounts in a jiffy.
Access to a shared mailbox
Provide access to shared mailboxes with proper trails; reduce the load on your IT team and speed up the process for your employees.
Create Netsuite purchase orders
Simplify the process of placing and tracking purchase orders, with Atom’s help.
FAQs
What is Atom?
Atom is an AI Assistant that helps end users get instant answers, support and fast resolutions for common problems like password reset or license provisioning.
How long does it take to deploy this?
All you have to do to hit ‘Enable’ on the skill. Sometimes, you’ll have to configure approvers but it shouldn’t take you long :)
What tools does Atomicwork integrate with?
Yes, Atomicwork can seamlessly integrate with your existing systems like Azure AD, Microsoft Teams, Intune, Slack, and many others, ensuring a smooth transition and compatibility with your employee infrastructure.
How can I play around with it?
Sign up for a free demo of Atomicwork and someone from our team will walk you through our product. We'll also get you set up with a limited environment to try the product.
See Atomicwork in action now.
Connect with our team of experts and find out how you can deliver modern IT service management
Request Demo
